Delivery & charges
We deliver to all 64 districts of Bangladesh with Cash on Delivery.
| Where | Delivery charge | Time |
|---|---|---|
| Inside Chandpur district | ৳70 | 2–5 days |
| Outside Chandpur district (all other districts) | ৳130 | 2–5 days |
| Orders of ৳2,000 or more | Free | 2–5 days |
The charge is added automatically at checkout from the district you choose, so you always see the final total before placing the order.
How delivery works
- After you order, we call you to confirm. Orders are packed only after confirmation.
- We hand the parcel to our courier partner (or our own rider inside Chandpur). You can follow it on Track order.
- The rider calls you before arriving. Please keep your phone on.
- Open and check the product in front of the rider, then pay the amount shown on your order.
Good to know
- Delivery time counts from the day we confirm your order. Fridays, government holidays, Eid and bad weather can add a day or two; we will tell you if your order is delayed.
- If we can’t reach you to confirm after two tries within 24 hours, the order is cancelled. You can always order again.
- If the rider can’t reach you, the courier tries again the next working day.
- If the product is wrong or damaged, don’t accept it — return it to the rider and you pay nothing. Then call us and we will send the right item.
- If you refuse a correct, undamaged parcel at the door, please pay the delivery charge to the rider. Repeated refusals may mean we ask for the delivery charge in advance next time.
